1. Introduction
SkillGrow Hub Private Limited ("we", "our", "us", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skillgrowhub.com or use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Scope of Policy
This Privacy Policy applies to information we collect:
- On this website
- In email, text, and other electronic messages between you and us
- Through mobile and desktop applications you download from us
- When you interact with our advertising and applications on third-party websites and services
2. Information We Collect
We collect several types of information from and about users of our services, including:
2.1 Personal Information
Personal information that can be used to identify you, including:
2.2 Non-Personal Information
We automatically collect certain information when you visit our website:
- Usage Data: Pages visited, time spent, navigation paths
- Device Information: IP address, browser type, operating system
- Location Data: General location based on IP address
- Cookies Data: Cookies and similar tracking technologies
2.3 How We Collect Information
- Direct Collection: When you fill forms, contact us, or use our services
- Automatic Collection: Through cookies and tracking technologies
- From Third Parties: Business partners, analytics providers, payment processors
3. How We Use Your Information
We use the information we collect for various business purposes:
Service Delivery
To provide, maintain, and improve our services, process transactions, and communicate with you about your projects.
Communication
To respond to inquiries, send service updates, and provide customer support.
Analytics
To analyze website usage, improve our services, and develop new features.
Security
To protect against fraudulent transactions, monitor for security threats, and maintain safety.
Marketing
To send promotional communications (with your consent) and measure campaign effectiveness.
Legal Compliance
To comply with legal obligations, enforce our terms, and protect our rights.
Legal Basis for Processing (GDPR)
For users in the European Union, we process personal data under the following legal bases:
- Consent: You have given clear consent
- Contract: Processing is necessary for a contract
- Legal Obligation: Processing is necessary for compliance
- Legitimate Interests: Processing is necessary for our legitimate interests
4. Information Sharing and Disclosure
We may share your information in the following situations:
4.1 With Your Consent
We may disclose your personal information with your consent.
4.2 Service Providers
We may share your information with third-party vendors who perform services for us:
- Payment processing (Razorpay, Stripe, PayPal)
- Email marketing services
- Cloud hosting and storage providers
- Analytics and monitoring services
- Customer support platforms
4.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
4.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.5 International Transfers
Your information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ.
Important: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
Our Security Measures Include:
Encryption
Data transmission using SSL/TLS encryption
Access Controls
Strict access controls and authentication
Network Security
Firewalls and intrusion detection systems
Regular Backups
Regular data backups and disaster recovery
Employee Training
Regular security training for employees
Security Audits
Regular security assessments and audits
Note: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy.
Retention Periods:
After the retention period ends, we will securely delete or anonymize your personal information.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You have the right to request correction of inaccurate data.
Right to Erasure
You have the right to request deletion of your personal data.
Right to Restrict
You have the right to request restriction of processing.
Right to Data Portability
You have the right to receive your data in a structured format.
Right to Object
You have the right to object to processing of your data.
Right to Withdraw Consent
You can withdraw consent at any time where processing is based on consent.
Right to Complain
You have the right to lodge a complaint with a supervisory authority.
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@skillgrowhub.com. We will respond to your request within 30 days.
Verification: We may need to verify your identity before processing your request to ensure the security of your personal information.
9. Third-Party Services
Our website may contain links to third-party websites and services that are not operated by us.
Third-Party Services We Use:
Disclaimer: We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.
10. Children's Privacy
Our services are not intended for individuals under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Update History:
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone
+91 91533 32174Registered Office
SkillGrow Hub Private Limited
Bagaha, West Champaran, Bagaha-1, Bihar
India
Response Time
We aim to respond to all privacy-related inquiries within 7 business days.
Data Protection Officer
For GDPR-related inquiries, you can contact our Data Protection Officer at:
Email: dpo@skillgrowhub.com
Acceptance of Terms
By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.
This Privacy Policy was last updated on .